HOW WE DO THINGS AROUND HERE
Every project is a little different, but our approach stays the same: honest advice, clear communication, and no guesswork.
Working with Hometown Signs is a straightforward process. We visit your space before quoting, design the sign before putting a number on it, and stay in contact with you from start to finish.
The process
Step 1Reach Out
Call us or fill out the contact form on this page. Either way, you will hear back from us shortly.
Step 2We come to you
Before talking price, we will visit your location. We look at the building, the site, the surrounding environment, the lighting, and how your sign will read from the road or the parking lot. There is no charge for the initial site visit.
Step 3Design first, quote second
The sign will be fully designed before providing a quote. You see exactly what you are getting before you agree to anything. Changing a material is easy. Redesigning a sign after it is built is not. Getting the visual right early saves time.
Step 4you get your quote
Once the design is approved and we have a clear picture of the scope, our team puts together your quote. Because the design work is done first, the number is accurate.
Step 5production begins
When you accept the quote, a 50% deposit is due upfront for projects over $300. Timelines depend on the project's size, quantity, and materials. We'll keep you updated before making any changes.
Step 6pickup or installation
Most clients pick up their signs from the shop. For projects that require physical installation, we coordinate everything walk you through the timing before it happens. You will always know who is showing up and when.
WE HAVE THE ANSWERS
If you're wondering about timing, pricing, permits, or where to start, you're probably not the first. Here are a few answers to the questions we get most often.
do you charge for the site visit?
1
No. We visit your location before quoting as part of his standard process. There is no charge for that visit.
How long does it take?
Getting started is simple. Reach out through our contact form or schedule a call and we’ll walk you through the next steps and answer any questions along the way.
2
do you deliver?
Most clients pick up from the shop. For projects that require installation, we will coordinate directly with you and handle the logistics. You will not be left guessing.
3
what is the deposit?
For projects over $300, a 50% deposit is due when you accept the quote. The remaining balance is due at completion.
4
what about permitting for my sign?
5
We are more than happy to help you through the process of obtaining a permit for your sign. Hometown Signs has experience in this department, and we are happy to get the conversation started on your behalf.
What if i don’t know what kind of sign i need?
6
That is what the first conversation is for. Describe your situation, and we will help you figure out the right product. Our team has been doing this long enough to ask the right questions.
What if something is not right with my order?
7
Hometown Signs stands behind our work. If something is off, we will make it right.